Delta Air Lines has announced the launch of its Fly Delta application, which introduces several new features designed to give customers added control, comfort, and personalisation throughout their journey.
The airline recently shared that the newly launched Fly Delta 7.0 is already available for iOS users.
Speaking via a press statement signed by Delta’s SVP and Chief Digital Officer, Eric Phillips, the airline revealed that the app will grant customers access to self-service tools, real-time updates, improved loyalty programme access, and fresh travel partner integrations, making it one of the most commendable digital upgrades in recent times.
According to Eric, the application will offer real-time flight notifications for iPhone users on iOS 16 and above, including iPhone 14 Pro models, and such updates will be visible directly on the lock screen and Dynamic Island.
He also confirmed that customers will be guaranteed notifications for pre-boarding, gate closures, and in-flight progress, starting 3 hours before takeoff.
“From June 1, Diamond and Platinum Medallion Members can manage and redeem their Choice Benefits right from the app, simplifying how frequent flyers unlock their rewards.
Elite members can now view and apply Global and Regional Upgrade Certificates during flight booking in the app, replicating functionality previously limited to Delta.com. Customers can now link their SkyMiles accounts with Uber directly in the Fly Delta app to earn miles on eligible rides to and from the airport, Uber Reserve, premium rides, and UberEats orders over $40. (US only; terms apply).
To help navigate disruptions, Delta has improved its alert system to provide real-time, personalized updates during unexpected changes in travel plans. Coming soon, the app will alert customers about missing travel documentation and destination requirements, streamlining international trip planning,” it read.
Eric then reiterated the company’s commitment to delivering tech solutions that customise and simplify travel, stressing that the Fly Delta app has what it takes to be the ultimate travel companion.
“We are continuously improving the Fly Delta app to make it the ultimate travel companion. Later this year, we’ll introduce Delta Concierge, an AI-powered tool that delivers human-like, personalized assistance across the journey.” it added.
