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Flutterwave Denies Security Breach, Assures Customers Their Accounts Are Safe

Flutterwave Denies Security Breach, Assures Customers Their Accounts Are Safe

Flutterwave has issued a statement on claims regarding its security, assuring of the safety of accounts.

Africa’s leading payments technology company said it understands that personal and financial information is of utmost importance.

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Flutterwave maintained such responsibility is taken seriously as security breaches can cause anxiety and concern among customers.

The firm stressed that it was not hacked, confirming transactions are monitored, with an active 24-hour fraud desk that reviews suspicious activity.

The statement said Flutterwave collaborates with other financial institutions and law enforcement agencies to keep the ecosystem safe and secure.

“During a routine check of our transaction monitoring system, we identified an unusual trend of transactions on some users’ profiles,” it reads.

“Our team launched a review (inline with our standard operating procedure), which revealed some users who had not activated some of our recommended security settings might have been susceptible.

“We want to confirm that no user lost any funds, and we take pride in the fact that our security measures were able to address the issue before any harm could be done to our users.

“Our commitment to keeping our users’ financial information secure is why we invest heavily in security initiatives such as periodic audits, certifications, and licenses such as the PCI-DSS & ISO 27001.

“We want you to continue to trust us and feel secure in using Flutterwave for your business needs. Our commitment is to enable your business growth while keeping your financial information safe.”