The University of Lagos (UNILAG) has debunked online reports about the delay of NELFund loans reimbursement to students of the university who paid their obligatory fees before the university’s receipt of the loan.
The institution’s Head of Communication Unit, Mrs Adejoke Alaga-Ibraheem, debunked the report in a statement on Thursday.
Alaga-Ibraheem said, “Refunds are typically processed after reconciliation and verification with NELFund.
“So far, three tranches of NELFund loans have been received by the university, and beneficiaries across the first two batches have been successfully reimbursed.
“For the third batch, which was received towards the end of April, we are currently collating and reconciling students’ payment details.”
Alaga-Ibraheem assured all that refunds would be processed according to regulations.
“The university management remains committed to its core values of transparency, accountability, and student-centred service delivery.
“We implore our students to take advantage of the NELFund loan facility, and contact the NELFund help desk at our Student Affairs Division for prompt assistance and resolution on any complaint,” she said.
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